A concerned Airtel customer took to Twitter to voice her surprise about suspicious activity linked to her Aadhaar amount after she realised that nine telephone numbers were verified using her number.
The most important point here is that she did not know any of the other nine telephone numbers connected to her Aadhaar number and the linking was performed with no knowledge.
The answer by UIDAI continued to include the telecom company must provide the evidence about how and when the other cellular numbers were connected into this Aadhaar number. If it fails to do so then the business should face action for the “fraudulent” act.
According to the UIDAI reaction, at the “earlier system”, it was not feasible to check about “the number of hundred SIM cards” were issued under the particulars of one person without “their knowledge”. We’re supposing that the “earlier system” refers to the time when Aadhaar-based linking to the verification of ownership of mobile amount was not present.
Other users started reacting to this thread by asking a wide array of questions and even possible ideas about the best way to curb the issue of abuse of Aadhaar and Aadhaar-based authentication.
UIDAI posted the response of how users may check their “Aadhaar authentication background” about the Aadhaar site for some of the queries, regardless of the context of the question.
The official Twitter manage of Bharti Airtel replied to the thread by adding that they wish to look at the situation to ensure that it’s fixed. They asked @PRIYARD, the user who issued the complaint in the first place to send them her Airtel amount (in question) so they could assist her. After almost about a week, the user issued an update stating that based on Airtel, no Aadhaar data was stolen or leaked.
Airtel claims there was “applications coding glitch” that Airtel was trying to fix and her Aadhaar number was just linked to one mobile link on her title.
Only last month, Airtel was discovered to be using the Aadhaar-eKYC based SIM verification process to open payments banks account for its readers without their knowledge. UIDAI has temporarily barred Bharti Airtel and Airtel Payments Bank from running Aadhaar-based SIM confirmation of cellular customers utilizing eKYC procedure as well as e-KYC of payments bank customers.